Viewers' Advisory service depends on library staff who really know the movie and television show collections. For Readers' Advisory, staff are committed to being well-read and knowledgeable about the genres, authors, etc. For VA service in libraries, RA staff may not be movie and television watchers, and, are therefore at a disadvantage to provide excellent service.
The question is how to get staff to become knowledgeable. Certainly, stressing the similarities of both RA and VA is the first step.
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