Thursday, 31 March 2011

Viewers' Advisory and Staff Training

Viewers' Advisory service depends on library staff who really know the movie and television show collections.  For Readers' Advisory, staff are committed to being well-read and knowledgeable about the genres, authors, etc.  For VA service in libraries, RA staff may not be movie and television watchers, and, are therefore at a disadvantage to provide excellent service.

The question is how to get staff to become knowledgeable.  Certainly, stressing the similarities of both RA and VA is the first step.

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